Agreement to Terms
Welcome to Greware. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Use of Our Website
Permitted Use
You may use our website for lawful purposes only. You agree not to:
- Violate any local, state, national, or international law
- Infringe upon or violate our intellectual property rights or the rights of others
- Transmit any harmful code, viruses, or malicious software
- Engage in any conduct that restricts or inhibits anyone’s use of the website
- Use the website for any fraudulent or unlawful purpose
- Collect or harvest any personally identifiable information from the website
Account Registration
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Products and Pricing
Product Information
We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, pricing, or other content on our website is accurate, complete, reliable, current, or error-free.
Pricing
All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue products at any time. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
Product Availability
All products are subject to availability. We reserve the right to limit quantities of any products or services and to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute product.
Orders and Payment
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. If your order is cancelled after payment has been processed, we will issue a full refund.
Payment Methods
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the total amount of your order.
Payment Security
All payment transactions are processed through secure, encrypted connections using industry-standard SSL technology. We do not store your complete credit card information on our servers.
Shipping and Delivery
We ship to addresses in the United States, Canada, and the United Kingdom. Shipping costs and estimated delivery times are provided at checkout and may vary based on your location and selected shipping method.
- Processing Time: Orders are typically processed within 1-2 business days
- Shipping Time: Delivery times vary by location and shipping method selected
- Free Shipping: Available on orders over $10 within the continental US
- Tracking: You will receive a tracking number once your order ships
We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Risk of loss and title for products pass to you upon delivery to the shipping carrier.
Returns and Refunds
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all products. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Return Conditions
To be eligible for a return, products must be:
- Unused and in the same condition as received
- In original packaging with all tags and labels attached
- Accompanied by proof of purchase
Return Process
To initiate a return, please contact our customer service team at contact@thegreware.com with your order number and reason for return. We will provide you with return instructions and a prepaid shipping label for returns within the US.
Refund Processing
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please allow additional time for your bank or credit card company to process the refund.
Intellectual Property Rights
All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of Greware or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our express written permission.
Product Warranties
We stand behind the quality of our eco-friendly products. All Greware products come with a satisfaction guarantee and are warranted to be free from defects in materials and workmanship under normal use.
If you experience any issues with product quality or defects, please contact us within 30 days of purchase for a replacement or refund.
This warranty does not cover damage caused by misuse, abuse, improper care, or normal wear and tear.
Limitation of Liability
To the fullest extent permitted by law, Greware shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use our website or products
- Any unauthorized access to or use of our servers or personal information
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, or other harmful code transmitted through our website
- Any errors or omissions in content or for any loss or damage incurred from use of content
Our total liability to you for any claims arising from your use of our website or products shall not exceed the amount you paid for the products in question.
Indemnification
You agree to indemnify, defend, and hold harmless Greware and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of our website or products, your violation of these Terms of Service, or your violation of any rights of another party.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our website shall be resolved in the state or federal courts located in Torrance, California.
Changes to Terms
We reserve the right to modify or replace these Terms of Service at any time. Material changes will be notified by posting the updated terms on our website with a new “Last Updated” date. Your continued use of our website after such changes constitutes your acceptance of the new terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Greware
444 Alaska Avenue Torrance, CA 90503
Email: contact@thegreware.com
Phone: +1 (205) 498-2660