Introduction
At Greware, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.
Information We Collect
Personal Information
When you make a purchase or create an account on our website, we may collect the following personal information:
- Name and contact information (email address, phone number, shipping address)
- Billing information and payment details
- Order history and purchase preferences
- Account credentials (username and password)
- Communication preferences and marketing opt-ins
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website and search terms used
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and customer service
- Account Management: To create and manage your account, and provide personalized experiences
- Communication: To send order confirmations, shipping updates, and respond to your inquiries
- Marketing: To send promotional emails about new products, special offers, and sustainability tips (with your consent)
- Website Improvement: To analyze website usage and improve our products, services, and user experience
- Legal Compliance: To comply with legal obligations and protect our rights and property
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email service providers)
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are required to maintain the confidentiality and security of your information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us:
- Remember your preferences and shopping cart items
- Understand how you use our website
- Provide personalized content and advertisements
- Improve website performance and functionality
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure payment processing through trusted third-party providers
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails
- Data Portability: Request transfer of your data to another service provider
To exercise these rights, please contact us at hello@greware.com. We will respond to your request within 30 days.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to the United States and other countries where we operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Greware
444 Alaska Avenue Torrance, CA 90503
Email: contact@thegreware.com
Phone: +1 (205) 498-2660